SUPPORT - A3Cube Inc

CAREERS | BLOG | Get Social:
Go to content

Main menu:

SUPPORT
SYSTEM PRE-INSTALLATION SERVICES

We offer a complete pre-installation consulting service for the integration of our system in the existing customer facilities that includes:

- Cooling requirement
- Power requirement   
- Systems integrations



SYSTEM INSTALLATION SERVICES

We offer a professional all-inclusive on-site installation service that includes:

- System on-site hardware bring-up and testing
- Cooling installation and exhaustive testing
- System startup and check-in                 
- System benchmarking                        
CUSTOMER SUPPORT
A3Cube CUSTOMER SUPPORT is designed to help you resolve issues quickly and to achieve a truly personalized, proactive, and predictive support experience so you can identify problems before they happen. Tailored to meet youth individual data center requirements, we partner with your IT staff and leverage your capabilities so you're only buying in the services you need.
SUPPORT LEVELS
PRO

  • Phone and Web Support(8-5) during business days
  • On-Site Service for hardware replacement
  • Next Business day after problem diagnosis
ENHANCED

  • Phone and Web Support (24h) 365 days
  • On-Site Service for hardware replacement
  • Next Business day after problem diagnosis
PREMIUM

  • Phone and Web Support(8-5) during business days
  • Real Time Remote Support
  • On-Site Service for hardware replacement
  • Next Business day after problem diagnosis
CONTACTS
PRODUCTS
We are a team of technology and industry veterans. We transform ordinary servers into ultra-powerful supercomputers.
2, North First Street - San Jose, CA 95113
info@a3cube-inc.com
A3Cube's Blog
Copyright © 2016-2020 A3Cube Inc.
Privacy Policy
Back to content | Back to main menu